Terms & Conditions
Electro Hardware maintains this website as a service to its customers and those wishing to learn more about our products and services.
MINIMUM ORDER: (FOR UNITED STATES & CANADA ORDERS ONLY)- $25.00 (excluding shipping charges) for stocked items, $100.00 (excluding shipping charges) for non-stocked items
MINIMUM ORDER: (FOR INTERNATIONAL ORDERS OUTSIDE US & CANADA: $500.00 per order)
Written errors or typos are subject to correction by ELECTRO HARDWARE after notifying the customer. Confirmation of telephone quotes will be faxed or e-mail forwarded upon request.
To establish an open account, please supply us with your Bank (name and address) and 3 current trade references.
1% 10 days, Net 30 days.
The purchaser agrees to be responsible for and to pay the Vendor, in addition to the invoice amount any and all costs incurred by seller to collect any unpaid invoiced amounts. Unless otherwise instructed in writing by the customer Electro Hardware reserves the right to apply the "industry standard" of 10% over-shipment on all custom orders.
- Blanket purchase orders
- Custom hardware stocking programs
- Contract pricing - MRO Programs
- Custom packaging: bagging
- Customer part number referencing
- Maintain multiple shipping addresses per account
- Certificate of Compliance (COC's), lot traceable
- Material Test Reports (MTR's), lot traceable
- Same day shipping, expedited shipping
- Shipping collect
ELECTRO HARDWARE will accept scheduled shipments within a one year period. If the scheduled shipment needs to be extended after the one year period, we must be contacted 30 days prior to last shipment. Prices after the one year period may be subject to a price increase.
ELECTRO HARDWARE's responsibility ends with customer inspection & the acceptance of the shipment, or 10 days after customer receives the shipment.
Freight On Board- Orange, New Jersey, USA (Electro Hardware Plant)
Drop shipments will be made if we are notified in advance at no additional charge.
ELECTRO HARDWARE reserves the right to revise the specs and tolerances on all Electro Hardware cataloged parts without prior notice provided the revisions do not affect the customer application or the function of the parts. All materials are sold in accordance with tolerances and quality standards as furnished from manufacturers.
Any items returned will be subject to a restocking charge determined by ELECTRO HARDWARE. Customer will be responsible to make payment on any custom or modified parts in progress or complete at the time of notification of cancellation.
We will not accept returns without prior notice and approval from ELECTRO HARDWARE. All requests for returns must be in writing, listing customer purchase order number, ELECTRO HARDWARE part number, quantity, and reason for return. All returns will be subject to incoming inspection and acceptance, and must be shipped prepaid. An ELECTRO HARDWARE Return Material Authorization (RMA) number must accompany all returns.
Claims of any kind or nature, except for latent defects are specifically barred unless made in writing within 5 days after the receipt of goods and in any event, prior to the altering of goods in any manner from the original condition of delivery. Claims for latent defects are barred unless presented within 30 days after the date of invoice.
ELECTRO HARDWARE will warrant products that are manufactured to its drawings and specs at the time of sale. ELECTRO HARDWARE shall not warrant the installation or use of its product in customer's application. ELECTRO HARDWARE liability shall be limited to the cost of parts. ELECTRO HARDWARE does not accept consequential damages. Title passes upon delivery to Carrier, irrespective of party selecting same.
Parts manufactured to customer specifications or requiring modifications cannot be returned or cancelled once manufacturing begins.
ELECTRO HARDWARE will not be liable for any delay or failure in delivery if its obligation to manufacture under this agreement is caused by or limited to flood, fire, war, strikes, accident, riot, insurrection, acts of God, orders of governmental agencies, or failure, or delay of transportation. If any such contingency occurs, ELECTRO HARDWARE may distribute production and deliveries among its customers as ELECTRO HARDWARE sees fit. The rights and obligations of all parties hereto shall be governed by and construed in accordance with the laws of the state of New Jersey.
All disputes shall be adjudicated in the state of New Jersey. These Terms and Conditions shall take precedence over all others. A purchase order will accept these terms. In the event that the customer defaults in the agreement of these terms and condition of sale, customer shall be liable to ELECTRO HARDWARE for all losses, costs and expenses incurred by ELECTRO HARDWARE by reason of the default including, without limitation, ELECTRO HARDWARE's attorney, court and collection fees, whether or not suit or action is initiated.